Returns & Exchanges
You have 15 days from the reception of your package to process the return. It is only possible to make such return in exchange for a refund. If you would like to change your size or color you have to make a new purchase.
Contact us at firstname.lastname@example.org specifying the order number and we will send you a pdf with the label that you have to put in the package to take it to Correos.
The item you want to change must be in perfect condition and with its packaging and labeling intact. Once the package is received in our offices we will refund your account.
If you have received a defective or wrong product contact us to process the change as effectively as possible.